It has come to the notice of Shyaway that, some fraudsters are approaching customers

  1. Impersonating Shyaway for various deceptive activities, including false gift schemes and offers.
  2. By using deceptive email addresses and false domain names or website links that could resemble or be identical to the Portal.
  3. Through Social media Apps such as WhatsApp/Facebook/Instagram/Twitter by including the trademark/logo and/or the logo of the Portal as part of their profile picture and pushing fake offers to the innocent public, by luring them with false promises.
  1. Official Communication Channels: Shyaway communicates with its customers through official channels only, including our website (, official social media accounts, and authorized email addresses. Be wary of communication from unofficial sources.
  2. Gift Schemes: Shyaway does not conduct unsolicited gift schemes or promotions through unofficial channels. If you receive any communication claiming to be from Shyaway with such offers, please verify its authenticity through our official channels before taking any action.
  3. Protect Your Personal Information: Shyaway will never ask for sensitive personal information such as passwords, credit card details, or bank account information through unsolicited communications. Avoid sharing such information with anyone claiming to represent Shyaway outside our official platforms.
  4. Verify Promotions: Official promotions and offers from Shyaway are always announced through our official website and social media channels. If in doubt, please check our official channels or contact our customer support for verification.
  5. Report Suspicious Activity: If you come across any suspicious or unauthorized communication or activity claiming to be from Shyaway, please report it immediately to our customer support team. Your vigilance can help us take swift action against fraudulent entities.

At Shyaway, we are committed to providing a secure and trustworthy shopping experience. We appreciate your cooperation in helping us maintain the integrity of our brand and protect our customers from potential scams.

  1. Before dealing with such fraudsters and/or responding/accessing any fraudulent advertisements, telephone calls, emails and website, to protect yourself against any fraud and criminal acts of the perpetrators, you are advised to act responsibly and are solely obliged to verify by reaching out to Official customer care number of Portal the veracity of such claims from the Company’s official website

General Public and prospective customers are also advised to immediately report any suspicious incident and/or incident of defrauding of money as a result of these fraudulent acts and practices to the authorities in their jurisdiction, i.e. the Police and the Telecommunications regulator, including the Cyber Crime Cell. Please note that any person dealing with such fraudsters will be dealing at his/her own risk and responsibility. Shyaway and/or any of its group companies will not be responsible for any loss suffered or otherwise in this respect.