FAQs

SIGN UP & LOGIN
ORDER
SHIPPING & DELIVERY
EXCHANGE/RETURN/CANCELLATION
PRODUCT
PAYMENT METHODS
GST
SHYAWAY WALLET
COUPON CODE
MISCELLANEOUS
1. HOW DO I CREATE/SIGN UP AN ACCOUNT ON SHYAWAY?
2. I HAVE FORGOTTEN MY LOG-IN DETAILS. WHAT SHOULD I DO?
3. WHAT IS ‘MY ACCOUNT?
4. CAN I EDIT MY ACCOUNT DETAILS?
5.IS THE SHYAWAY WEBSITE SAFE TO USE?
6. WHAT IS THE BENEFIT OF CREATING AN ACCOUNT ON SHYAWAY?
1. HOW TO PLACE AN ORDER?
2. HOW WILL I KNOW MY ORDER HAS BEEN CONFIRMED?
3. IS THERE FREE SHIPPING AVAILABLE ON MY ORDERS?
4. CAN I CHANGE MY ORDER ONCE IT HAS BEEN PLACED?
5. CAN YOU DELIVER OUTSIDE INDIA?
6. HOW TO TRACK MY ORDER?
7. CAN I GET MY ORDER DELIVERED FASTER?
8. WHY IS MY PIN CODE/ DELIVERY ADDRESS NOT BEING ACCEPTED BY THE SHYAWAY WEBSITE?
1. HOW LONG WILL IT TAKE TO DELIVER TO MY ADDRESS?
2. HOW CAN I CHECK THE STATUS OF MY ORDER?
3. WHAT IF I AM UNABLE TO RECEIVE MY ORDER ON THE SCHEDULED DELIVERY DATE?
4. IS THERE A DELIVERY CHARGE?
5. DO YOU ENSURE DISCREET DELIVERY?
6. HOW WILL MY PACKAGE LOOK?
1. CAN I EXCHANGE/RETURN THE PRODUCT(S) IF THEY DON'T FIT ME?
2. HOW CAN I CANCEL AN ORDER?
3. CAN I MODIFY/CANCEL MY ORDER AFTER SHIPPING?
4. I HAVE PAID THROUGH COD. HOW WILL I GET A REFUND?
5. HOW DO I CREATE A RETURN REQUEST?
6. WHEN WILL THE PRODUCT BE PICKED UP AFTER CREATING A RETURN REQUEST?
7. HOW CAN I CHECK MY EXCHANGE/RETURN REQUEST STATUS?
8. WHEN WILL I GET A REFUND AFTER CREATING A RETURN REQUEST?
9. CAN I RETURN AND EXCHANGE MY PRODUCTS IN THE SAME ORDER?
1. I’M NOT SURE ABOUT MY SIZE. CAN YOU PLEASE HELP ME OUT?
2. HOW CAN I FIND AN ITEM IN STOCK/OUT OF STOCK?
3. WHICH PRODUCTS ARE ELIGIBLE FOR EXCHANGE/RETURN?
4. THE PRODUCT I ORDERED IS NOT MY SIZE. CAN I CHANGE THE PRODUCT?
5. DO YOU HAVE ANY OFFERS ON PRODUCTS?
6. WHAT TO DO IF THE PRODUCT I WISH TO EXCHANGE IS OUT OF STOCK?
7. WHAT TO DO IF THE PRODUCT I PURCHASED IS DEFECTIVE?
8. WHOM TO CONTACT IF I WANT TO PLACE A BULK ORDER?
1. HOW CAN I PAY FOR MY COD ORDERS?
2. WHAT IS THE COD(CASH ON DELIVERY) LIMIT?
3. IS IT SAFE TO EXERCISE ONLINE PAYMENT?
4. WHAT SHOULD I DO IF MY PAYMENT/ORDER FAILS?
5. WHAT ARE THE TYPES OF PAYMENT MODES ON YOUR SITE?
6. I HAVE PLACED AN ORDER BASED ON COD. BUT NOW I WANT TO PAY ONLINE. WHAT IS THE PROCESS?
1. WHAT IS THE GST?
2. IS GST APPLICABLE FOR ALL PRODUCTS AT SHYAWAY?
3. IS GST APPLICABLE FOR OFFERS?
4. IS GST APPLICABLE FOR COUPONS?
5. IS GST APPLICABLE FOR CASH ON DELIVERY?
6. WILL THE GST AMOUNT GET REFUNDED IF I CANCEL THE ORDER?
1. WHAT IS SHYAWAY WALLET?
2. HOW CAN I ADD MONEY INTO MY SHYAWAY WALLET?
3. WILL THE CREDITS IN MY SHYAWAY WALLET EXPIRE?
4. CAN I TRANSFER MY SHYAWAY WALLET AMOUNT TO MY ACCOUNT?
5. CAN I PAY FOR AN ITEM PARTIALLY FROM SHYAWAY WALLET AND PARTIALLY FROM OTHER PAYMENT OPTIONS?
1. WHAT IS THE USE OF COUPON CODE?
2. HOW CAN I USE THE COUPON CODE?
3. WHY AM I UNABLE TO APPLY A COUPON CODE?
1. WHAT IS A SIZE CALCULATOR?
2. ISSUES WITH DELIVERY
3. HOW TO CHOOSE THE RIGHT BRA?