- Shipping & Delivery
- Exchange & Returns Policy
- Discreet Packing
- Shyaway Wallet
- Reward Points
- Return Management Process
- Shyaway Referral Program
- Complaints & Grievances
TERMS AND CONDITIONS
Welcome to Shyaway.com. This platform is owned by Genxlead Retail Private Ltd No.1/109, 2nd Floor, Poonamallee High Road, Vanagaram, Sivabootham Village, Thiruvallur District, Chennai - 600 095 Tamil Nadu, India
All products/services and information displayed on Shyaway.com constitute an "invitation to offer". Your order for purchase includes your "offer,” which shall be subject to the terms and conditions as listed below. Shyaway.com reserves the right to accept or reject your offer. Suppose you have supplied us with your valid email address. In that case, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Shyaway.com before the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
The following terms and conditions govern your use of Shyaway’s services and tools as applicable to Shyaway.com, including the applicable policies, which are incorporated herein by way of reference. By mere use of Shyaway.com, you shall be contracting with Genxlead Retail Private Limited, the Platform owner. These terms and conditions, including the policies, constitute your binding obligation with Shyaway.
For these Terms and Conditions, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User. The term "Shyaway,” "We,” "Us,” "Our" shall mean Genxlead Retail Private Limited and its affiliates.
1.Availing the Services of the Website & Agreements
By using the site you represent and warrant that you are at least 18 years of age. Minors agree to visit the website under the supervision of their parents or guardian.
You agree that you are accessing the site only for the purpose of shopping for the products provided by us and will not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, commercially using the information published or otherwise exploit this Site or any portion of it unless expressly permitted by Shyaway.com in writing.
Shyaway.com reserves the right to cancel, revoke, refuse, or terminate its service and your account at its sole discretion without limitation if we have any reason to believe a violation has occurred that could affect the applicable law or pose harm to Shyaway.com and its affiliates.
Shyaway.com grants you a limited, revocable, non-transferable, and non-exclusive license to view its contents and shop the personal items sold thereof. Violation of this agreement will result in revocation of the license without any prior notice.
Shyaway will provide you with an account accessible by a password to use the site. Any authorized or unauthorized usage of the account shall be your sole responsibility and you will be liable for the security of your account or password, all transmissions, communications, including financial and other obligations arising from the usage of your account.
In the event of this agreement becoming partly or wholly invalid, non-pursuable, or enforceable by any applicable law not limited to disclaimers, warranty, guarantee, and liability set by us. It shall be superseded by an equally similar provision that is enforceable and legal while the agreement remains in effect.
In case of Shyaway.com’s failure to comply or act on any breach or violation of the terms or condition of this agreement does not constitute that further breach or violations of similar nature will be tolerated or waived off. Our agreement supersedes any initial and synchronous communications made by us.
2.Communication Through Reviews and Comments
Information submitted or posted on the site including but not limited to ideas, explanation, modification of products/ services posted publicly shall be free to be used, reproduced, disclosed, distributed, and exploited without limitation or accusation by Shyaway.com without any material or immaterial liability.
We may modify or remove any content and reviews thereof submitted or posted by the users on the site though we are not obligated. By submitting and posting on the site you also agree to own or control any information submitted by your account.
If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at Contact@shyaway.com
3.Terms of Sale and Other Risks
On the delivery of your order to the pursuant carrier based on standard terms of sale, the risk or title of the products purchased is passed on to you.
The site’s availability across the world doesn’t guarantee delivery of products that are represented and available only in India to your selected location. Individuals or organizations accessing the site outside of India are requested to comply with your local laws and regulations.
Acts of Termination
Shyaway holds the right to terminate and revoke any purchases made by you and your account id or password without any prior notice to you. You shall desist further access to the site in addition to any other legal or equitable remedies partly or wholly. The respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination shall not be affected by the termination of the agreement.
5.Disclaimer & Liabilities
Shyaway operates through the standard terms of sale of goods and other applicable laws concerning the sale of products listed on our website.
We do not make any implied or express warranties, guarantees, or representations since our business is conducted on an “as is'' basis. We disclaim any liability with regards to merchantable quality, fitness for a specific use, non-infringement, title, accuracy, quiet data enjoyment, system integration, and any other liability concerning the same.
We will not be liable for any disciplinary, admonitory, direct, or indirect consequential damages arising due to any misrepresentation, error, or inaccuracy portrayed on the site intentionally or unintentionally.
Any compensation or liability arising to be paid by Shyaway shall not exceed the amount of fees collected from you during the month immediately preceding the alleged act that caused our liability.
6.Errors & Complaints
Shyaway preserves the right to refuse or cancel regardless of whether the purchase is confirmed and you being charged for the same in the event of any typographical error pertaining to the pricing or description of any product supplied by us or our suppliers. Shyaway shall refund you any amount charged.
7.Pricing & Cancellation
Shyaway.com will duly communicate with you through your registered email id in the event of any typographical error with regards to pricing or description of any product purchased by you and instruct you on any further necessary actions.
Online pricing is subject to changes without prior notice though we strive to provide you with a smooth shopping experience. Thus, we request you to cooperate with us and follow as instructed.
Shyaway also retains the right to cancel your order without prior notice as the result of insufficient quantities, inability to transport to your selected location, accuracy deficits with regards to pricing, product description, or on the case of identification of any fraudulent or fake identity complication identified by our credit and fraud avoidance department through further verification.
Kindly note that any amount received from you shall be credited back to you in case of cancellation by you only before the product has been shipped. Any cancellation from your side after shipment will be refunded or exchanged through return only. Thus, you will be requested to accept the delivery.
Shyaway and its affiliates hold no responsibility or liability on content portrayed in the site which may be deemed to be offensive, indecent, or censurable by certain audiences. Shyaway is an e-shopping site for lingerie that is legally allowed for sale in India and does not promote or sell pornographic content.
9.Copyrights & Trademarks
Shyaway.com, its affiliates, suppliers, and licensors legally hold the title of ownership of all intellectual property, text, programs, products, services, technology, content, and other materials that appear on the website.
Mere access to the site does not confer license to use the date published at your discretion. Using the data partly or wholly whose rights are reserved by Shyaway.com or its affiliates is illegal and is punishable by law.
Any representation of Genxlead Retail Pvt. Lt. or its subsidiaries, sister companies, and affiliates through hyperlinks or other content is for ease of access and doesn’t constitute its approval, endorsement, sponsorship, or recommendation of any third party in any way.
All materials, images, content, and any downloadable data are intended only for personal use. Using these materials for commercial purposes can result in legal action against you or your organization.
Shyaway and its suppliers are protected by Indian and international copyright laws. You are solely responsible for and agree to take the entire risk associated with the usage of any data depicted on this site.
10.Indemnity, Disputes & Jurisdiction
You agree to indemnify Shyaway.com, its employees, directors, officers, agents, representatives, business partners, service providers, and their successors from and against any claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Shyaway.com or any third party including but not limited to breach of any warranties, representations or undertakings or concerning the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
In the event of any dispute, you agree to notify Shyaway of the same personality in private and allow 90 days for us to take action on such claims made by you or your representative. In the case of any implausible event that led to a failure to investigate within the stipulated period, you agree to serve as a legal notice containing a clear mentioning of the issue and proper evidence while allowing us 90 more days to explain or rectify the breach.
In the unlikely event of a settlement breach, you may initiate legal action or lodge a complaint against Shyaway.com at the appropriate Court of Law or authorities like the Consumer Court. This Agreement shall be construed under the applicable Laws and Constitution of the Republic of India and is subject to the exclusive jurisdiction of the Honorable Courts of Tamil Nadu only. Kindly note that any dispute arising should not be communicated through to any other source other than our email address email@example.com.
By agreeing to the terms and conditions you prohibit yourself from violating or attempting to breach the website security, including but not limited to:
- Logging into or accessing any account or servers you are not authorized to.
- Seeking to probe, scan, or test the susceptibility or breach any network or carry out authentication measures without proper approval from the authorized personnel.
- Any kind of unauthorized interference with respect to sensitive data including without limitation to spamming, flooding, mail bombing, crashing, overloading the site with interlinking unsolicited websites or viruses, and sending promotional or advertising emails.
- Shyaway.com will investigate occurrences that may involve violations like forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Shyaway.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer, Google Chrome).
12.You Agree and Confirm
By purchasing through our website you agree to the following terms and conditions:
- Any misdelivery or non-delivery occurring due to the submission of incorrect information such as a delivery address, phone number, and email by you, and costs associated with such delivery shall be claimed from you by Shyaway.com.
- You shall provide us with information true to your knowledge at all instances when requested by us. Any intentional or unintentional misrepresentation will result in no registration or you being debarred from using the website.
- attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;"
- You are transacting based on your judgement and are not pressured by us directly or indirectly.
- You also agree to receive calls, messages, and emails from our agents, courier partners concerning clarification regarding your order, further offers, and other related information. The same will not be considered spam.
MOTHER'S DAY OFFER
- Use coupon code SHYMD1000 to avail a Rs.1000 cashback on purchases above Rs1499
- 5 Coupons worth Rs.200 will be sent as cashback to your registered email id.
- You can use only one coupon at a time on purchases above Rs.1499.
- IIn case of any other queries regarding order and purchase, please contact customer care.
BUS BANNER OFFER
- Use coupon code CBUS10 to avail a Rs.1000 cashback on purchases above Rs1000. (This is applicable for products bought in MRP and hence, cannot be clubbed with existing offers)
- 4 Coupons worth Rs.250 will be sent as cashback to your registered email id.
- You can use only one coupon at a time on purchases above Rs.1000.
- In case of any other queries regarding order and purchase, please contact customer care.
BUY X GET Y FREE (X and Y Denotes the quantities e.g:Buy 2 get 3 Free, Buy 1 get 1 Free)
- Products purchased under this offer cannot be exchanged.
- You can return the products if you have any issues with the products and credit your amount to your shyaway wallet.
- The highest X price values among the (X+Y) products will be considered for billing.
- In case of any other queries regarding order and purchase, please contact customer care.