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PAYMENT METHODS

We prioritise your security and peace of mind during online transactions. We have implemented robust measures to ensure your payment information remains safe and confidential throughout the process.

Our payment partners utilise advanced security systems to monitor transactions and detect any unauthorised activities, such as fraudulent payments or incorrect withdrawals. In the rare instance of suspected fraudulent activity, the transaction will be placed on hold, and customers may be asked to provide ID verification to confirm the genuine cardholder is making the transaction.

Important Note: Shyaway does not store any card or net banking information and will never ask for your card PIN, CVV, or OTP via phone or email.

Payment Options at Shyaway

We offer multiple secure payment options to cater to your preferences:

Cash on Delivery (COD)

For customers who prefer to pay at the time of delivery, COD is a convenient option.

  • A non-refundable convenience fee of ₹49 applies to each COD transaction.
  • Payment must be made in cash (Indian Rupees) only. Gift cards, store coupons, or foreign currency are not accepted.
  • COD products are not eligible for cancellation. If you wish to return the product, accept the delivery and follow our return policy.

Credit/Debit Cards

We use the highest encryption technology to ensure your card details remain secure.

  • Select Credit/Debit Card on the payment options page.
  • Enter your card details: card number, expiry date, and CVV (three-digit number on the back of the card).
  • Click ‘Make Payment.’ You will be redirected to your bank’s secure payment page.
  • Enter the OTP sent to your registered mobile number.
  • Confirm the amount and click Submit. Wait for the transaction to process before refreshing the page.

Remember: Never share your CVV, OTP, or ATM PIN with anyone claiming to represent Shyaway.

Net Banking

Payments via net banking follow procedures set by individual banks. Simply select your bank and follow the instructions provided by their secure portal.

Cash Cards/Wallets/Mobile Payments/UPI/BHIM

For digital payments, select from a range of options:

  • Cash Cards: ItzCash, Paycash.
  • Wallets: Paytm, Mobikwik, FreeCharge, JioMoney.
  • Mobile Payments: Scan N Pay, IMPS.
  • UPI/BHIM: Follow the instructions provided by your UPI service provider.

Shyaway Wallet

  • The Shyaway Wallet is an exclusive wallet for transactions on our platform.
  • Refunds or reimbursements are credited directly to your Shyaway Wallet, not personal bank accounts.
  • Wallet balances cannot be transferred to other wallets or bank accounts.
  • Customers cannot add funds directly from their bank accounts to the Shyaway Wallet.

Application of GST

As a responsible e-commerce platform, Shyaway complies with GST regulations enacted on 1st July 2017. GST is applied as follows:

  • No GST applies to products purchased at MRP.
  • No GST applies to products with a discount of 15% or less.
  • GST applies to products with a discount exceeding 15%.

GST Slab Rates

  • 18% GST (inclusive) for COD transactions and shipping charges.
  • 5% GST for transactions below or equal to ₹1,000.
  • 12% GST for transactions above ₹1,000.

Note: Shyaway ensures no hidden charges on any transactions made on our website.

Our secure and versatile payment options are designed to give you a hassle-free shopping experience. Should you encounter any issues or require assistance, please reach out to our customer care team for prompt support.

Contact Us

Email: contact@shyaway.com

Customer Care Number: 044 3500 8666

WhatsApp: 7305068574