We believe that we are creating the best experience for our customers as you are special and so we not only provide you the best shopping experience but also care for your safe and secure shopping.
Our Website encrypts all your information via encryption technology, highly secure commerce servers, and authentication to provide the safe transmission of all data.
Out Team at Shyaway.com is vigilant in keeping your information private. We do not disclose the names, addresses or other information about our clients to anyone. We uphold appropriate safeguards to ensure the security and privacy of the information provided by you. We have implemented a multiple of technical and procedural controls to ensure your transactions on our site stay private and protected.
Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure safety and security. The merchant name on the card/bank statement will either show our payments processing partner name i.e. CCavenue/Payumoney /Payubiz or it will show our parent company’s name i.e.,Genxlead Retail Private Ltd.
Shyaway.com will never call or email any customer and ask them to disclose or verify their shyaway.com password, credit/Debit card/banking account details. If you receive any suspicious e-mail or call to update your account information, simply disregard the request and report the incident to us for investigation.
Customers should always cautiously review the order and shipment confirmation e-mails to ensure that they are correct and have been sent by shayaway.com. Always cross-refer the confirmation e-mails with your transaction history in your account. If you receive shipment confirmation e-mail for a transaction that you have not done, then report us at Support Portal at the earliest.
Here are a few important points that our customers must keep in mind:
- 1. Keep your passwords protected as it enables you to access our site. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.
- 2. Ensure your Personal Computer is protected.
- 3. Install an appropriate firewall on your PC to protect your account.
- 4. Keep your PC updated with the latest anti-virus / anti-spyware software
- 5. We recommend you to always close down your internet browser when you have finished shopping online especially if you use a shared PC.
Shayaway.com highly values our customers association and always supports safe e-shopping. Rest assured, your order too is discreetly packed, without any outside markings which might give away the content, so that you can order the goods to be delivered at your office or house, without the prying eyes of others.
Note: To ensure 100% confidentiality of customer transaction details, Shyaway.com does not store any card/netbanking details.
Last Updated: 06-02-2018